services
Yeomans Business Solutions can provide you with everything
from a one off installation to a full managed service contract.
If you just need a new PC or a whole PC refresh we can help.
If you have an IT requirement now or just need some good honest
advice, give us a call and see if we can help.
support schemes
Whichever scheme you decide to go for you will receive the
benefits of having a helpdesk ready to support whatever problems
you may have. Our helpdesk is online and ready to support
you now, with fully certified Microsoft and Cisco technicians;
you can be assured that we will find the answer fast.
Yeomans Business Solutions provide two distinct and simple
types of service for our customers. The more traditional
managed service; and a flexible ‘Pay As You Go’
service.
managed service
Our Managed Service gives you the support for your IT Systems.
It is cost effective as it gives you a fixed figure to budget
for IT each month and an allotted amount of support time.
The service provides you many benefits, these include:
Advice
and Consultancy - Priority Service - Software Updates
- Maintenance - Software Upgrades - Troubleshooting
- Issue Resolution - Installations - Backup Checking
- Training |
The price is dependant on the number of PCs and servers you
want covered. This scheme comes with a Service Level Agreement,
guaranteeing response times.
pay as you go
The PAYG system provides customers with a more flexible IT
Service. The PAYG scheme has been set up for customers
who do not want to pay a fixed monthly fee and are looking
for a more flexible system allowing them to have IT Services
when they need them.
purchase hours in advance
Another flexible service scheme; giving you the ability to
buy hours in advance or at regular intervals. This scheme
runs alongside the PAYG scheme but gives the security of having
‘hours in the bank’.
Specific Customer requirements (e.g. installations) will be
quoted for as per the individual job’s requirements.